Accessibility
at the Charles River Museum of Industry & Innovation

Please note:

The Museum controls NO on-site Visitor parking
even at our Service Entrance.

This applies ALL Museum Visitors
even those with handicap plates or permits.

ALL vehicles without a Mill-approved Parking Permit, including handicap permitted vehicles,
WILL BE SUBJECT TO TOW by Mill Management
This applies to ALL Museum Visitors, including Private Events.

CLICK HERE for our parking recommendations. 

Arriving at Our Visitors Entrance

Entry to the Museum at our Visitors Entrance was greatly improved in the Summer 2018 with the installation of a wheelchair lift.*

From this point, our entire Main Gallery and first floor exhibits and facilities are wheelchair accessible.

Our Visitor’s Entrance wheelchair lift

Accessing Our Second Level Mezzanine

Access to our Mezzanine, which features our Watch Gallery and Measurement exhibit, requires the assistance of a member of our staff. While not as independently visitor-friendly as we’d like, an exterior ramp allows access to that level via a very short trip though our Jackson Room function space, which connects to the Mezzanine.
(see photo below)

A staff member is required to unlock and de-alarm the doors between these spaces.

Our exterior ramp access to 2nd level mezzanine and the jackson room function area

Service Entrance Access Information for Those With Very Restricted Mobility

Some visitors are unable to use the walkway leading to our Visitor Entrance. There is a Service Entrance to the Museum which allows for direct vehicle drop-off at a Museum door in these instances. Direct wheelchair access to our Main Gallery is possible at this point, as is access to the exterior ramp to the Mezzanine/Jackson Room.


CLICK HERE for downloadable Directions to our Service Entrance

If possible, please call ahead 781-893-5410 to let us know of your arrival, so that we may be ready to assist you.

All our restrooms are accessible. 

* These vast improvements to our accessibility were made possible by a Community Preservation Act grant from the taxpayers of the City of Waltham.